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The player from Argentina had a pending withdrawal at 1xbet casino. Despite having deposited successfully, he was then asked for verification documents, which he had sent, but hadn’t received a response after three days. We had asked the player to provide more details and documents to verify his identity.
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The Complaints Team had extended the response timer by 7 days, but the player did not respond within the given time frame. The player from Mexico had struggled with the account verification process, which had prevented him from withdrawing funds. The casino continued to reject the bank statement provided, even though it showed all the requested data. The player had initially created two accounts, which led to complications during the verification process.
The Complaints Team was awaiting the regulator’s decision at the moment before finalizing the status of the complaint. Later, the decision of the Curacao eGaming was published in favour of the casino, so the complaint was rejected in the end, following CEG’s arbitrament. The player from Russia had faced issues with a delayed withdrawal of 40,000 rubles from the casino. Despite having received a notification that the withdrawal was complete, the funds hadn’t appeared in his bank account. The player had been in contact with the casino support team for nearly five months, having provided all the requested information, but kept receiving standard responses asking him to wait.
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After we have converted the bookmakers odds to probability, we can then compare with the output from the OddAlerts Probability Model (or your own models, for that matter). If the bookmakers are offering lower odds, then there’s no value there. We will compare odds with Pinnacle, Bet365, and 1xBet and show the current best odds per bet.
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However, due to the player’s lack of response to our messages and questions, we were unable to proceed with the investigation or provide potential solutions. The player from India was unable to deposit or withdraw money from their 1xbet account. Despite multiple attempts to contact support through various channels, they received no response for over 24 hours.
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We requested further communication evidence and clarification but received no response. Consequently, the complaint was rejected due to lack of player response. The player from India had been trying to deposit INR into his 1xbet account for over 5 days without success.
The player was asked to provide an official response from the bank, but failed to do so within the given timeframe, resulting in the complaint being rejected. The player from Austria, who had been a 1xbet member for 3 years, reported that his account was abruptly deleted after he had deposited 1.1 million dollars. The player, who had engaged in sports betting (E-Sports) and casino games, hadn’t received a satisfactory response from the casino’s support team. The casino maintained that they were waiting for a response from the Licensing Authority regarding the complaint. The player had expressed dissatisfaction with the casino’s response and threatened to make the issue public. The casino had advised the player to wait for the final status upon the decision of his appeal by the Licensing Authority.
- We attempted to investigate the player’s complaint, but due to a lack of response from the player, we were unable to proceed further and had to reject the complaint.
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We explained that providing inaccurate personal information during registration could lead to account suspension or additional verification requests. As a result, the player’s complaint was rejected due to violation of the casino’s terms and conditions. The player from Benin had been unable to access his 1xbet account since October 2022.
After an extended correspondence between the player, the casino, and the Complaints Team, the casino received the player’s apostilled document via postal service. Following this, the player’s verification was completed, and the player was permitted to withdraw the remaining funds. The player confirmed that the withdrawal had been processed successfully and has received the winnings. The player from Tunisia had received a promo code from 1xbet’s telegram group, which yielded approximately 27€. Even though the bonus had been visible in his account, he had been unable to use it. His account had been verified since 2017 and this had been his first time receiving a promo code from the telegram group.
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After the documents were received, likely a communication between the complainant and the casino took place, which we do not have more details about. Later, based on the user’s acceptance of the casino’s solution (a refund of deposited funds) and request to close the case, we concluded the complaint was successfully resolved. The player from Nigeria had claimed that her account with 1xbet was locked.
The account was subsequently closed after the player sent a document from another person due to repeated requests for previously sent documents. The player from https://sugar-rush1000.com/ Tunisia encountered a Google authentication problem that prevented him from accessing his casino account. Despite contacting support, the casino did not get back to him for a longer time. Later, the player confirmed that the issue was resolved a few days after we asked the casino for help.
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Despite reaching out to 1xbet’s customer support, he had not received clear information. We had requested further details and communication records from the player for investigation. However, the player did not respond to our messages, which led to the rejection of the complaint due to lack of information. The player from Pakistan had had their account with 1xbet closed and over $4100 confiscated, following an investigation into alleged multi-accounting.
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He also expressed his dissatisfaction with the casino services because when he requested account closure, the casino didn’t close his account advised him to make a bet. The player from Greece had his bonus winnings cancelled without further explanation. The player from Italy is experiencing difficulties withdrawing her winnings. ”SuhoiAleks” from Russia complained about verification issue and the fact that casino had confiscated his balance due to accusations of duplicate accounts. The player from Ukraine is dissatisfied with high unexpected fees.
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None of the information on this website is investment or financial advice. The European Business Review is not responsible for any financial losses sustained by acting on information provided on this website by its authors or clients. No reviews should be taken at face value, always conduct your research before making financial commitments. Some customers seem to use them without any issues at all though.
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We rejected the complaint because the player stopped responding to our messages and questions. The player from Argentina has deposited money into casino account but the funds seem to be lost. The player from India tried to withdraw his winnings, but all withdrawal requests have been rejected.
The first thing you should do after creating an account on a betting site in India is place a deposit. To novice punters, this can present a challenge that leads to many questions about the accepted payment methods, deposit amounts and speed, and if it is possible to deposit in rupees. At the front line is licensing and safety, as we only want you to play on platforms with licences from proper regulatory bodies.
TheTopBookies was created to guide people to safe betting online from India. We also share free IPL betting predictions, allowing you to bet like a pro, even if you’re a beginner. 1xBet is one of the largest international bookmakers on the market. They have an incredible selection of different games and sports to bet on, unlike any other betting site that we have ever seen.
Consequently, we had marked the complaint as ‘resolved’ in our system. The player from Ontario, Canada had reported that his casino account had been blocked after a friend had misused his phone. He had been expecting a transfer of 5000 CAD and had sent an email to the casino five days prior without receiving a response. He had confirmed receiving the expected amount and was unsure of the remaining balance in his blocked account. We had clarified that casinos could block accounts for any reason as long as they didn’t withhold players’ funds.
Later on, the player was accused of breaking multiple rules in the casino. There is no further information available and this complaint was left without a resolution. The player had won €3,000 and after successful verification, was able to withdraw €2,000. With the rest of his funds, he kept on playing, got his balance up to €3,000 once again and requested a withdrawal. The casino asked him to send more documents for verification but soon after, they closed his account. The reason why they did so was that according to them, he had multiple accounts.
Betting on the ‘Under 3.5 Goals’ market in football can be a wise strategy for those looking to potentially profit from low-scoring games. While this market may not be as popular as the ‘Under 2.5 Goals’ market, it can still provide a great opportunity for those who can identify games with a high likelihood of fewer goals. By using a probability model like OddAlerts, bettors can gain an edge in identifying value across the under 3.5 goals market.
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The player from India had their account disabled due to a suspicious deposit. The player was advised that the investigation will take 180 days. The player struggles to withdraw his balance due ongoing verification. The player from Algeria is experiencing a problem withdrawing money from the casino. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 1xBet Casino.
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The player provided the requested information, but it was discovered that the account belonged to a relative. As we didn’t deal with complaints submitted on behalf of a third party, this complaint was rejected. The player was advised to have the actual account holder file the complaint.
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