Bitdefender is a highly rated antivirus suite. Its top-of-the-line malware-detection scores excellent antiphishing performance, and an array of bonus features help it edge over the competition. What sets it apart from the other suites is its ability to rehabilitate ransomware. In AV Test Institute tests, the suite stopped the ransomware process before it could cause any damage and restored all encrypted files (which is something other suites do not). It also comes with anti-theft tools that let you remotely erase, lock, or locate devices if they are stolen. Its only downsides are the absence of a macOS password manager as well as its inadequate parental controls, which do little more than block inappropriate material.
BitDefender offers a simple user interface that allows for easy navigation and access to security features. A status widget can begin scans, or launch a short test as well as a convenient home screen that displays green checks to indicate the protection is in use. Its screens and menus are not as attractive as Kaspersky however, they’re well-designed and make good use of space.
Both Bitdefender and Kaspersky provide 24/7 support through email, phone and live chat. They also have dedicated knowledge bases as well as community forums that help with a wide range of questions. Bitdefender’s knowledgebase is larger than Kaspersky, but they both offer the same services and quality. Both provide a free technical support hotline that is based in North America. For those who prefer not to utilize the phone may opt to purchase premium plans to access remote assistance.
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